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Contact Sewlavie

Have a question about a Sewlavie machine, an order, warranty, or setup? Send us a message and we will help you find the next step.

What to include

• Your machine model, if you already own one: Sewlavie 1130 or Sewlavie 360.
• Your order number, if your message is about an order.
• A clear description of your question or issue.
• Photos or a short video, if it helps explain the problem.

Common topics

• Choosing between the 1130 sewing machine and the 360 serger
• Threading, setup, and first-use questions
• Order and shipping help
• Warranty questions
• Product care and troubleshooting

If you are not sure where to start, tell us what you are trying to make. We can help you understand which machine or feature fits your project.